FAQs

why do i get a duplicate transaction decline when processing a transaction? when a transaction with the same credit card and amount is processed within 20 seconds of a previous transaction, you will receive a decline message due to a duplicate transaction which amount should i use in the transaction response? the amounts orderamount is the amount requested to be authorized or captured, while the processorresponse approvedamount is the amount that was actually processed by the processor it is best to use the processorresponse approvedamount when a transaction is approved however, if the transaction is declined, you should use the amounts orderamount note the processorresponse approvedamount may differ from the amounts orderamount if partial payments were processed on the terminal